The Kaiser Staff Is The Emergency

I had to visit the doctor yesterday to get antibiotics for a stupid UTI. I'm brand new to Kaiser so I brought Breezy to help me navigate through.

Before I went in, I spoke with a nurse. One thing led to another and suddenly she was trying to convince me to get an HIV test. I told her no, I don't need one, and she agreed.

At the lab the receptionist directed me to sit "in the chair." I was confused, I wasn't here for any blood work. I told her that and she insisted I was also having blood drawn because my "doctor had ordered it."

I then found out I was having blood drawn for a separate test (thyroid) that I wasn't supposed to get until next week. When I tried to explain that to the two phlebotomists they insisted I was also supposed to have the thyroid medicine levels checked. Everyone refused to listen to me and drew my blood anyway.

Afterwards they called my doctor and canceled the thyroid test. And since I did not need the HIV test it was completely pointless. I was really stressed out and because I had not eaten anything my blood sugar was really low and I felt faint while I was driving us.

In the end, nearly an hour and half later I got my stupid antibiotics. I no longer like Kaiser. I saw too many cold faces who refused to listen to me. I am positive that I understand my medical needs better than they do. I've lived with myself for the last 18 years and they barely glanced at a chart. I won't be spending any extra time in the walls of Kaiser.